Carbon Control Software Privacy Policy
This is the official web site of Carbon Control Software Ltd.
Our postal address is
6 West Craibstone Street
Aberdeen AB11 6DL
General Information
Carbon Control Software respects the privacy of our customers, business partners and employees. We recognise the need for appropriate protections and management of your personal information that you provide to us. Carbon Control Software has therefore established this Privacy Statement to assist you to understand what information we collect and how that information is used. This Privacy Statement applies to Carbon Control Software Ltd. including its Divisions and Subsidiaries.
Data Protection Act 1998
Carbon Control Software's privacy practices are in compliance with the U.K. and E.U. Data Protection principles. Information about the U.K. Data Protection Act can be viewed at the Office of Public Sector Information, http://www.opsi.gov.uk/Acts/Acts1998/ukpga_19980029_en_1
What personal information does Carbon Control Software collect?
Personal Information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number or email address. Carbon Control Software may collect certain personal information from customers, business partners, employees and candidates for employment. Carbon Control Software does not collect personal information when you visit Carbon Control Software's web sites unless you choose to provide such personal information.
On Carbon Control Software web sites you can register for a trial product, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at Carbon Control Software. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card or other financial information, contact preferences, educational and employment background, job interest data and benefit choices.
How does Carbon Control Software use personal information?
Carbon Control Software will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to Carbon Control Software through other sources such as trade shows or seminars.
Carbon Control Software will not share your personal information with third parties unless you opt into this by selecting the relevant option in the registration page of the Carbon Control Software website. If you choose to opt in to this information sharing then any request for information on any of our products/services, Carbon Control Software may provide your information to third party distributors and resellers who may subsequently contact you directly to purchase such products/services. In these instances, you will not have the opportunity to opt out of having your information shared with these third party distributors and resellers.
Some of Carbon Control Software's website makes on-line newsgroups/RSS feeds available to our users. Any information that is disclosed in these newsgroups becomes public information and you should exercise caution when deciding to disclose your personal information. Carbon Control Software may, from time to time, may post messages on our Blog page. Each employee participant's opinion expressed in a newsgroup is his or her own and should not be considered as reflecting the opinion of Carbon Control Software as a whole.
To the extent that Carbon Control Software uses personal information to email you about our product and services, Carbon Control Software's email practices are in compliance with the U.S. and E.U. SPAM laws. Information about the U.S. and E.U. SPAM laws can be found at http://www.spamlaws.com/.
Carbon Control Software uses personal information to consider candidates for employment opportunities within Carbon Control Software, should they be sent. Carbon Control Software uses personal information about its employees in connection with the administration of its Human Resources programs and functions and for purpose of communicating with its employees.
Except as provided in this Statement, Carbon Control Software does not use your personal information for a purpose other than the stated purpose for which such information is collected.
Personal information given to Carbon Control Software may be transferred across regional and country borders for data consolidation, storage and simplified information management.
With whom does Carbon Control Software share personal information?
Carbon Control Software contracts with third party service providers and suppliers to deliver complete products, services and customer solutions. Carbon Control Software may share personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers' business needs. Service providers and suppliers are required to keep confidential the personal information received from Carbon Control Software and may not use it for any purpose other than as originally intended.
Human Resources data may be shared with third party vendors for the exclusive purpose of enabling the vendor to provide service and/or support to Carbon Control Software in connection with these Human Resource programs and functions. Personal data is not shared with third parties for non-employment related purposes.
Third parties receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement.
Except as provided above, Carbon Control Software will not share personal information with any other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law.
Carbon Control Software will not sell, trade or lease your personal information to others.
Choice & Consent
Carbon Control Software does not require that you provide Carbon Control Software with personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.
Except as expressly stated otherwise in this Privacy Statement, you may opt into having Carbon Control Software share personal information with third parties as described in this Privacy Statement by notifying Carbon Control Software in writing of your desire to do so.
Sensitive Information
Sensitive information is defined as personal information specifying racial or ethnic origin, religious or philosophical beliefs, or information specifying the sex life of the individual. Carbon Control Software will only ever require to gather basic personal data such as name, job description, e-mail address, and other details that will help in meeting criteria set for ease of future communications and transactions to be carried out between the user and Carbon Control Software.
Such information will not be shared with third parties without the user member’s affirmative approval as required by applicable law. In addition, sensitive information will not be used for a purpose other than its original purpose without the user member’s approval. Further, Carbon Control Software will treat as sensitive any information received from a third party where the third party treats and identifies the information as sensitive.
Access to and accuracy of your information
Carbon Control Software strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.
Carbon Control Software will not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual, as required by applicable law.
Security of Personal Information
Carbon Control Software is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Carbon Control Software employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. In addition, access to sensitive data as defined in this Statement is limited to those individuals and agents having a need to know.
Other Information/Logging and Cookies
Carbon Control Software collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Carbon Control Software web site, the files visited, the time spent in each file, and the time and date of each visit.
Carbon Control Software also uses cookies on some of its web sites. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computers hard drive. Thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilising cookies may prevent you from using certain functions and features of web sites. The information collected from the use of cookies is used and analysed to improve Carbon Control Software's website.
You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. The information we collect and analyse is used to improve our service to you and personalise your web-browsing experience.
Links to Non-Carbon Control Software Websites and Third Parties
The Carbon Control Software web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Carbon Control Software website. Carbon Control Software does not control those sites or their privacy practices, which may differ from Carbon Control Software policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the Carbon Control Software Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with Carbon Control Software; that sharing is governed by that third party company's privacy policy.
Verification
Carbon Control Software will engage in periodic self-assessment to verify that it continues to be in compliance with this Privacy Statement.
Contact Information
If you have any questions regarding the Privacy Statement or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Carbon Control Software's Office, 4-5 Woodbank House, Golden Square, Aberdeen, AB10 1RD, Aberdeen, United Kingdom.
Dispute Resolution
All disputes relating to Carbon Control Software and other parties are to be governed by English Law and settled in the Jurisdiction of London, England.
Changes to this Statement
Carbon Control Software will review and update this Statement periodically.
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